Privacy Policy

If you didn’t already know it, you’re really important to us.

We truly value your custom and want you to know you can trust us 100% with your personal data.

We collect and handle Personal Information relating to lots of people every day and respect for the Individual is paramount. We assure you that we take our responsibilities to each one of you, regarding your Personal Information, very seriously.

• We’ll never sell, swap or share your personal details to 3rd parties for them to use for their own marketing purposes.
• We’ll only ever use your details to contact you for the following reasons:
  • To answer an enquiry or to fulfil your order
  • To send you news, offers and promotions
  • Or simply, to get your feedback
• We will make sure our contact with you is relevant based on the information you give us.
• If you sign up to receive our newsletter you can opt out at any time.

When you place an order on our website, you will be asked to provide certain information such as your name, e-mail address, billing address, delivery address, telephone number, and a password if you’re creating an account. All such information is held on a secure server. The Outwoods Gift Shop complies fully with all applicable Data Protection and consumer legislation, and we’ll treat all your Personal Information as fully confidential.

If you are making a payment, we will also require payment information, which will be processed by our payment processing merchant. We do not retain your credit or debit card details.

a. Individual colleagues who need it to do their job, such as processing your online orders or dealing with enquiries and complaints.

b. Our business partners and reputable third party companies who process our credit card transactions and deliveries (for example: Credit Card Merchants, PayPal, Royal Mail, Courier Company) who need your details to process your payment and deliver your goods to you. These third parties each receive only the information they as a company need to verify and authorise your payment and to fulfil your order. All such organisations are under strict obligation to keep your personal information private and will have their own GDPR guidelines they must adhere to.

If requested, and where it is required or permitted by law, we may provide Information to:

Official bodies, such as government agencies, local authorities, regulators and the police, who are authorised to request Information where it is necessary for their lawful purposes.

We may need to update our Privacy Notice. The latest version of the Privacy Notice is always available on our website.